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Main Page –› Business & Commerce –› Business Administration
 

Quality Hiring: Are You Doing It Right?

 
Author: Marcia Zidle

Quality hiring is more than running ads, screening, interviewing and checking references. It is a series of specific procedures that can bring in top candidates or create bottlenecks and inefficiencies. Here are six ways to enhance the entire recruitment process.

Select the right sourcing method.
While the typical sourcing channels include in-house recruiters, employee referral programs, executive search firms, advertising, temporary staffing agencies, campus recruiting and, of course, the internet, not all will be appropriate for filling every position. Are you trying to hire dozens of hourly wage jobs or a senior executive? Each will require different hiring methods. One size does not fit all.

Map, flow-chart or diagram what you do.
First uncover delays and glitches that waste time, interfere with getting the job done right the first time and drive good job seekers away. Then identify areas that can be improved by eliminating, simplifying or combining tasks or that can be streamlined electronically for efficiency.

Develop realistic job profiles.
Studies have shown that 25 percent of companies don't take the crucial step of defining what they're looking for before they begin the hiring process. If competencies (skills, motivations, and behaviors) are not first identified, you will waste precious interview time asking the wrong questions. Because jobs change over time, review these competencies periodically to verify they are still valid.

Create partnerships between human resources and the hiring managers.
Remember that both are on the same team. Both are trying to attract and select the best people. Truly understanding the job to be filled requires good communication and cooperation. Jointly develop the job requirements, decide on the screening factors, plan the interviews, assign follow-up responsibilities, and establish selection criteria to make quality decisions.

Develop good metrics.
Are you getting the right people from your sourcing methods? Are you spending your recruitment budget wisely? To find out you need to evaluate the different sources based on the suitability of the candidates each source provides. Suitability can be measured by the percent of total applicants found to be qualified, the number of qualified applicants relative to the number of available positions, or the turnover rate of new hires overall. The ability to report metrics will allow you to make better use of your hiring resources.

Learn from your wins and your losses.
Use mystery candidates to experience your entire recruitment process and provide feedback.. Do a survey of all new hires during orientation and ask them for their moments of impression. Find out what is working and what is not. Then, reinforce the positive factors and eliminate the negative ones. Finally, use your exit interviews to identify additional improvement areas.

The effectiveness of the recruitment process impacts the effectiveness of the organization. A new hire that does not fit the position will be difficult to develop, will perform poorly and more likely leave resulting in need to repeat the process. Only when recruitment is approached as a specific process with definable steps and measurable results can it be managed to ensure the hiring of quality people.

Author Bio:

Marcia Zidle

Marcia Zidle, M.S. N.C.C., the ‘people smarts’ coach, works with business, government and community leaders to quickly solve their people management headaches so they can concentrate on their #1 job – to grow and increase profits. Her services include:

  • What Really Works Handbooks – resources for managers and supervisors on the front line
  • Power-by-the-Hour Programs – fast, convenient, real life, affordable courses for leadership and staff development
  • Your Strategic Partner – support to leaders who are in positions of high expectations, high visibility and high payoff.

Marcia is founder of Leadership Hooks, a business coaching company, which helps executive teams, operations managers, business owners and agency directors to move their organizations from seat-of-the-pants to feet-on-the-ground leadership.

She brings over 20 years experience from a wide variety of workplace settings, countries, and industries including: health care, financial services, professional practices, automotive and light manufacturing, energy, pharmaceuticals, telecommunications, event management, education, non-profits, local and state government.

Finally, Marcia's ‘claim to fame’ is experiencing expatriate living with her family in Scandinavia and Australia. She has traveled in over 30 countries throughout Europe, the Middle East, Far East, and South Pacific. She welcomes invitations to speak internationally so that she can add to her growing list of interesting places to explore.

You can search for this article using: project management, risk management, small business administration, performance management
 
 
 

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