|
|
| Author: Cheow Yu Yuan |
In a successful business, it cannot be run without a system. You cannot be possibly be there in your office 24/7 picking up calls from customers, doing sales everyday by yourself, and at the same time, doing all the admin stuffs too. If this is the case, you are not a business owner, you are a self-employed.
I know for a startup company, it is wise to handle most of the operations in your business by yourself. But, when your business starts to grow and mature, it is time to develop systems that you can hand over to employees of your company to handle them.
Let's take handling customer calls for example. You can develop a list of standard questions and answers for every call. To do this, you will need to be picking up the calls yourself first, and then developing the list out from your experience. Once you are confident that when the list is hand over to another person and he/she can produce the same results as you, then you have developed a system.
Let me share with you 2 ways that work should be done in your business.
1. If it is an activity that's ongoing, or is something that is done more than once, you should develop a systemized way of doing it in your business.
2. If it's temporary, goal directed, has a beginning and an end, then it should be managed as a project.
Only by developing systems, you can then concentrate on other stuffs to grow your business. |
Author Bio:
Cheow Yu Yuan
I currently own a site called HomeBizGears.com, which i co-founded with 2 other guys.
HomeBizGears strive to provide the resources and tools for you to start you own Internet Business. At HomeBizGears, you can find lessons on Internet Business, useful links and articles.
Cheow Yu Yuan, HomeBizGears Team
|
| You can search for this article using: project management, risk management, small business administration, performance management |
|
|
 |
| |
Related Articles |
| |
Network Of Business Associates For The Opportunity Entrepreneur - Get Rich With The Right People
|
| |
Avoid Putting All Your Eggs in One Basket: Diversify Your Client Attraction Portfolio
|
| |
Magnet Sponsoring Took A 26 Year Old Waiter To A $250,000 Business In 4 Months, Now He Reveals How To Get Traffic To Your Site
|
| |
Agendas - The Key to Successful Meetings
|
| |
Service Business Owners: Take A Risk And Create An Ideal Client Profile
|
| |
Creating Your Presentation Success With a Positive "I CAN" Attitude
|
| |
Charismatic Communication - The Importance of Mega-Framing
|
| |
School Cheerleading Fundraisers
|
| |
Trade Show Exhibit Display Booths
|
| |
Pro-Active Techniques for Getting Referrals
|
| |
|
|
|
|
| |
|
Unless you hold a mirror to your face each time you speak with someone, you really have no way of id ... - Don McNamara |
| |
|
While there are many promises of quick cash and high earnings from doing something as simple as comp ... - Terence Young |
| |
|
Vietnam business and market overview including economy, industry, demography, infrastructure, retail ... - Khal Mastan |
| |
|
|
| |
|
By using this system of creating a forecast and comparing that to actual financials on a monthly bas ... - David Gass |
| |
|
How effective are you at managing and enjoyng change? These three tips will give you a new perspecti ... - Julie Renee Callaway |
| |
|
In my last article, "The Reality of Buying Wholesale," we looked at some of the controls that the la ... - Kirk A Larson |
| |
|
Let me give you an example of how powerful this question can be. When I left my job in "Corporate Am ... - Joe Martin |
| |
|
In making a presentation, speaking isn't enough. You need to be able to be heard AND understood. And ... - David Woodford |
| |
|
| |
|
|
